FAQ
Have questions? We have answers.
I Pump between 2-5 ounces in a session, which set should I use?
I Pump between 2-5 ounces in a session, which set should I use?
The Starter Set of Trays would be best as it provides the most flexibility for various sizes. You can freeze any volume between 2 and 6 ounces, and, at most volumes, you may freeze two bags at a time.
I only ever freeze 4 ounces, which set should I use?
I only ever freeze 4 ounces, which set should I use?
The 2-ounce set would be best for you. This set will allow you to freeze one 4-ounce bag at a time.
I prefer to freeze 5-ounce bags, which set should I use?
I prefer to freeze 5-ounce bags, which set should I use?
The Starter Set would be best for you, this set will allow you to freeze two 5-ounce bags at a time.
I'm an over supplier and tend to freeze all 6-ounce bags, which set is for me?
I'm an over supplier and tend to freeze all 6-ounce bags, which set is for me?
The 3-ounce set would be best. This will allow you to freeze one 6 ounce bag at a time. We offer volume discounts if you order multiple sets, which is applied at checkout.
What Brands do you support?
What Brands do you support?
We have tested Laninoh, Medela, Parent's Choice, Up&Up, Momcozy, milkies, Avent, Nuk, Dr Brown's, EloBello, Mommy's Precious, Gogo, NCIV, Frienda, motif, Zomee, and Lemon Baby to be compatible with our trays. We want you to have perfectly flat bags every time, so we have designed two versions of our trays: one for narrow/tall bags, and one for shorter/wider bags. Our shorter wider set fits most rectangular bags.
I don't see my preferred breastmilk bag listed in supported brands.
I don't see my preferred breastmilk bag listed in supported brands.
If you don't see your brand listed, we are happy to test that brand for you and if needed design a new set for you. Just contact us and we can get started on that for you.
Where can we buy your products?
Where can we buy your products?
We currently have shops onAmazon,Etsyandour new storewhere you can buy direct from us.
What is your return policy?
What is your return policy?
We want to make sure you love what you buy! We offer free returns for 30 days on all eligible items and free exchanges for 90 days. Items must be unopened with all tags attached.
How can I start a return?
How can I start a return?
Please navigate to our Returns Portal and enter your order number and zip code. Follow the instructions on the screen to request a prepaid return label.